We Grow Exceptional Brands with Enhanced Retention Marketing
With a thoughtful and strategic approach that delivers meaningful content that resonates with your audience, we drive higher lifetime values with email, SMS, and direct mail marketing by turning your customers into loyal fans who purchase repeatedly
We drive revenue with elevated retention marketing for e-commerce brands
Here are some we’ve worked with:
We have a proven track record of increasing revenue for our clients in the first 90 days
For high growth profitability, all elements of your business must work in concert like an orchestra …And a strong email and SMS marketing strategy is the conductor
Acting as your fractional lead of retention marketing, we provide a concierge 360° service that optimizes your email and SMS flows, campaigns, designs, copy, and more to drive higher customer engagement and retention
Our proprietary strategies drive a higher customer lifetime value by tying together your brand's story and products, creating an emotional connection to your customers
The problem:
You need to persuade an audience that has never heard of your brand before to:
1. Click
Click on your ads
2. Engage
Engage with your offer and become interested in what you’re selling
3. Trust
Trust your credibility and ability to deliver on your promise
4. Buy
Buy within a reasonably short window of time (to prevent cash flow issues)
The Solution:
Implement elevated, authentic growth marketing, which inspires your audience to take action quickly and purchase, while also treating your customers, your most valuable asset, with care and respect
Email marketing
Sales letters
(video and text-based)
Landing pages
Advertorials
Upsells
Facebook, TikTok, and YouTube ads
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Find your winning rhythm
with email and SMS marketing that is optimized for profitability while providing your customers with an authentic and seamless buying experience
When it comes to building a world class retention marketing strategy, we have noticed even the most successful e-commerce brands are missing the following:
The email copy and designs don't establish enough trust and a strong emotional connection with their customers
There are several missing core elements that drive profitability, such as product-specific post-purchase flows and winback flows
The messaging does not overcome standard objections based on where the customers are in their buying journey
Music to your ears: Work with us and increase your tempo of sales
We offer a comprehensive core service to help you implement our proprietary approach to email and SMS marketing and build customer loyalty, create a strong emotional connection, and overcome customer objections:
Comprehensive Funnel Strategy
Growing a brand requires a strong understanding of how a profitable sales funnel works and how it can be scaled with paid cold traffic. We will develop a comprehensive strategy to optimize your sales funnel from the first click to purchase:
Ad Creatives
Ads, including for user-generated content, for Facebook, TikTok, and YouTube
Advertorials / pre-sell pages
Sales letters (video and text-based)
Upsells
And any other custom strategies
(organic content, direct mail, etc.)
Need a specific project completed instead of a full funnel optimization?
Let’s discuss a la carte options…
Email and SMS Marketing Strategy
By partnering with us, you’ll receive a comprehensive end-to-end service that includes email and SMS campaign and flow setup followed by ongoing optimization. Here’s what you can expect from us:
Comprehensive email and SMS flow setup
Campaign strategy and execution
Aesthetic template and design production
Enhanced list growth and segmentation
Ongoing optimization and reporting
Need a specific email project completed instead of full email marketing services?
Let’s discuss a la carte options…
We don’t operate like a typical agency. We emulate an in-house team.
By partnering with us, you'll create a loyal customer base that will purchase repeatedly to increase your average customer lifetime value, allowing you the breathing room to scale your ads and increase profitability.
Designs by Hidden Tempo
Check out some of our email designs and copy below!






Premium skincare brand (email list size of 30,000)